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Feel Safe Shopping with JammedLovely.com!

You can shop at Jammed Lovely with confidence. We have partnered with Alohacart, a leading shopping cart interface that is SSL secured by Geotrust. Sites secured by GeoTrust SSL certificates are providing up to 256 bit encryption thereby offering the highest level of encryption and security possible.

Privacy Policy
We will not share your information with a third party. Your information will ONLY be used for the purpose of processing orders. We are responsible for maintaining and protecting your personal information under our control. The purposes for which customer information is collected shall be identified before or at the time the information is collected. The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law. We only collect, use, or disclose personal information for purposes we believe you would consider appropriate under the circumstances. The customer information collected is limited to those details necessary for the purposes identified by Jammed Lovely. Information will be collected by fair and lawful means. Customer information will only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

General Shopping Information

Placing your order

Orders can be placed online from jammedlovely.com. You can browse by category, search by keyword, make selections, fill your shopping cart, and securely complete your purchase online.

Orders can also be placed by telephone, fax, or mail. We can be reached at:

Phone: (519) 846.8890

Jammed Lovely
Attn: Internet Sales
58 Mill Street West. P.O. Box 514, Elora, ON. Canada N0B 1S0

Payment
We accept Visa, Mastercard and Paypal at this time. Please see our secure shopping policy above for more information. 13% sales tax will be added to orders within the province of Ontario, 5% GST will be added to orders sent to all other provinces.

Gift Message
At checkout you will have the opportunity to enter "to:" and "from:" information and any special message if you wish this sent as a gift. You may also indicate any items that you wish to have wrapped together as a single package or let us know of any other special request. If no message is given we will put a simple "to:" and "from:" onto the gift card. All gift tags are handwritten by our web staff to add that special personal touch.

Information Regarding Your Completed Order

Order Confirmation
Order confirmations are sent within one business day of placing an order. If you do not receive a confirmation e-mail, call (519) 846.8890 or e-mail info@jammedlovely.com to confirm your order with our web sales staff.

Checking the status of your order
You may simply reply to your confirmation e-mail or call us at (519) 846.8890 and ask for web sales. We are open Monday to Saturday 10 a.m.p.m and Sunday 11 a.m to 5 p.m. EST. If you dont reach us, please leave your name and telephone number. We will respond to your e-mail or telephone call promptly.

Changes or Cancellations to your order
Please call us with changes and cancellations immediately. You can also e-mail this information to us at info@jammedlovely.com. We will accommodate all changes and cancellations as long as they are received prior to shipping. If these requests are received after shipping has taken place, please refer to our return policy.

Returns
Returns are for store credit or exchange only. We will issue you a gift certificate equal in value to the item. This will not include shipping. Personalized or custom orders cannot be returned. Returns must be sent in the original condition they were shipped. To insure this, simply pack them back into their original packaging. Be sure to tape the box properly to guarantee the contents will reach us safely. Returns must be sent pre-paid. We will not accept delivery charges on any orders without prior consent. All returns should be accompanied with a copy of your original order form and sent to the following address:

Jammed Lovely
Attn: Internet Returns
58 Mill Street West, P.O. Box 514
Elora, ON N0B 1S0 Canada

Please feel free to address any questions and/or concerns about your return by either sending us an e-mail to info@jammedlovely.com or calling us at (519) 846.8890. We want to work with you in order to provide you with a wonderful shopping experience.


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